The kind of personal information we collect and how we use it varies depending on how you engage with Fleengo^TM and the nature of our relationship with you. Here’s a breakdown:

‍Information You Share with Us

We might gather personal details that you voluntarily provide, including:

- Your Contact Details: When you reach out to us via email or through our website’s contact forms, we may collect your name, email address, and preferred way to communicate. If you’re a representative of a venue or business interested in partnering with Fleengo^TM, we might also collect your professional email, company address, job title, and phone number.
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- Mobile Contacts: With your permission, our App may access your phone’s contact list. This feature helps you invite others to activities/events or find existing friends who are already part of the Fleengo^TM community. Information collected could include names and phone numbers from your device.
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- Account Details: Creating an account on Fleengo^TM? You’ll share details like your full name, phone number, username, and password. Additional information may be gathered through onboarding surveys to personalize your experience.
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‍- Order-Related Information: When making a purchase through Fleengo^TM, we may collect your name, delivery address, phone number, email, and payment information. Rest assured, we rely on trusted third-party processors like Stripe to handle sensitive financial transactions and don’t store your credit card details ourselves.
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- Content You Provide Through Fleengo^TM: Whether you’re uploading images, completing surveys, or sharing videos, the content you create is referred to as "User Content." For instance, survey answers might include demographic details, or other insights that enhance how we tailor your Fleengo^TM experience.
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- Event Check-In Information: When attending a Fleengo^TM event, we may collect details such as your phone number or other identifiers during the check-in process to streamline your participation.
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- Your Feedback and Ratings: We value your thoughts! Sharing reviews or ratings about our services and activities/events helps us continually refine and improve what Fleengo^TM offers.

Cookies and Tracking Technology
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When you interact with our Services, either through your browser (like Safari or Chrome) or your devices (such as phones or tablets), we and our trusted partners (including vendors and third-party service providers) may gather certain data automatically.
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This collection happens through various tracking technologies, which include small files known as cookies, as well as other related tools like web beacons, embedded scripts, and location-based technologies. For simplicity, we’ll call all of these “cookies.”
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The kinds of information we gather automatically may include:

- Device Details: This could include your device type, operating system, browser version, unique identifiers like an Ad ID, IP address, and even details about your internet provider. These help us understand the technology you use and tailor our Services accordingly.
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- How You Found Us: Information about the website you visited before arriving at our platform, or the one you navigate to when you leave, alongside how often you visit our Services and from how many devices.
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- Your Actions on the Platform: Data on what you click, the time you spend on specific pages, the products you view, or other interactions you have while browsing or using the platform. Certain third-party tools may collect data you submit during surveys or other activities.
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- Your Location: This could be general information, like your city or region, based on your IP address. If you give permission, we may collect more precise location details from your device when you access our app or website.
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- Analytics and Patterns: Using tools like Google Analytics, we look at patterns like traffic flow, user preferences, and engagement trends to refine our offerings and ensure the platform runs smoothly. Learn more about Google’s practices here or manage your settings using this add-on.
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The purpose of this data collection is to enhance your experience. For example, this allows us to save your preferences so you don’t have to enter them repeatedly, monitor site traffic, address any technical issues quickly, and continuously improve both the platform and how we support our users.
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We may also gather information about you from trusted third-party sources and combine it with data you’ve shared directly or that we’ve collected automatically. Here’s how it works:
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- Business Partners: If you’ve engaged with any of our partners, such as restaurants or event venues that collaborate with us, we might receive information about you to help create more seamless experiences.
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- Social Media Platforms: By interacting with us on social networks like Instagram, TikTok, or Google—whether by following, liking, or sharing our content—we may gain access to certain details about you. This might include your profile photo, username, gender, user ID, language preferences, and even general location, depending on your privacy settings. Be sure to review your settings on these platforms if you’d like to control what’s shared.
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- Authentication Services: If you use third-party login options, like logging into our platform through Spotify or similar services, they may verify your identity and provide details such as your name, email, or music preferences. The information shared depends on their privacy settings and your own choices on those platforms, and it’s solely intended to enhance your experience with us.
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- Public Data: Sometimes, we access publicly available information, such as general contact details or your interest in our offerings. This helps us understand and connect with you better.
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- Service Providers: Trusted providers who support us by processing surveys, payments, or other tasks might collect certain details about you while working on our behalf. In many cases, they securely share some or all of this data back with us.

By combining these external insights with the information you’ve shared, we aim to deliver a smoother, more tailored experience every time you interact with us.

- Facilitate Meaningful Connections: We use your information to match you with others for shared social experiences and to coordinate exciting activities/events.
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- Run Things Smoothly: Your information helps us manage the everyday operations of our platform, ensuring a seamless user experience.
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- Confirm Who You Are: To keep everyone safe, we verify your identity when you reach out to us or when confirming your eligibility to use our services.
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- Event Access Made Simple: We use your details to register you for activities/events and ensure smooth access when you attend.
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- Stay Connected: Whether it’s via email, text, or social media, we’ll use your information to keep you informed about service updates, security notices, and other important communications.
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- Learn from You: We might ask for your feedback or responses to surveys about our services, partnerships, and experiences to better understand your needs.
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- Tailored Invitations: Based on your interests and how you engage with us, we’ll send personalized invites to activities/events or experiences that we think you’ll love.
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- Make Things Better for You: We analyze how you interact with the platform to personalize your experience and train our machine learning systems to offer better matches and suggestions.
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- Understand User Patterns: By identifying trends in how people use our services, we refine and grow what we offer.
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- Research and Innovate: Your input allows us to test, develop, and introduce new features, making our platform even better for everyone.
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- Fix Issues Fast: If any tech hiccups arise, your information helps us troubleshoot and resolve problems promptly.
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- Keep It Safe: We’re dedicated to maintaining the security of our platform, properties, and all associated technology.
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- Enforce Rules: Your information allows us to uphold our terms, address disputes, and protect the interests of both our business and our users.
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- Prevent Misuse: We’re proactive in identifying and addressing any fraudulent, unlawful, or policy-violating activities to maintain a safe community.
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- Meet Legal and Contractual Needs: We ensure compliance with laws, regulations, and agreements using the necessary data.
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- Follow Your Lead: If you direct us to use your information for a specific purpose or give your consent, we’ll honor that.

- Sharing with Other Users: When you create an account and participate in our Services, parts of your profile—like your name or phone number—may be visible to other registered users. This helps facilitate interactions and connections within the platform.
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- Working with Survey Providers: To enhance our Services, we collaborate with trusted third parties, who help us create and process surveys. These partners ensure we gather and analyze data effectively while respecting your privacy.

- Partnering with Service Providers: We work with specialized providers for tasks like payment processing, data analysis, website hosting, and technical support. These providers handle certain aspects of our operations but are contractually bound to safeguard your information.

- Collaborations with Business Partners: Sometimes, we share summarized, non-personally identifiable data, such as music tastes, gender demographics, or preferences, with venues and restaurants. This helps them deliver tailored experiences for the groups we connect them with.

- Corporate Activities/events and Business Changes: If Fleengo^TM undergoes a significant business change—like a merger, acquisition, or sale of assets—your personal information may be shared as part of the process. This also applies in cases of insolvency or bankruptcy, where personal information might be included as part of the business assets.

- Legal and Safety Requirements: We may share your information with legal advisors or law enforcement under specific circumstances, such as:
Complying with legal requirements or responding to legitimate requests. Protecting our legal rights, property, and the safety of our users or others. Preventing, investigating, or addressing fraudulent or illegal activity.

- Consent-Based Sharing: Whenever we share your personal information beyond the scope of these outlined situations, we will only do so with your explicit permission. If you approve or request it, we can share your details with other parties or make them publicly accessible.

- Your Information, Your Choice: Sharing your personal details, like completing our sign-up survey, is entirely up to you. If you decide to share your information with us, rest assured that you’re in control of how we interact with you and what updates you receive.
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- Tailoring Your Email Preferences: We occasionally send updates about new features, products, or services we think you’ll find interesting. If you'd prefer not to receive marketing emails, simply click the "unsubscribe" link included in each one. Keep in mind that some essential messages, like account verifications or important updates about our services, cannot be unsubscribed from as they are necessary to keep you informed.

- Adjusting Push Notifications: If you’d rather not receive push notifications from us, you can easily manage your preferences through the notification settings on your iOS or Android device.

- Managing SMS Text Messages: If you receive promotional SMS messages but no longer wish to, you can opt out anytime by emailing support@fleengo.com . Note that this won't affect important messages, like login codes or essential service updates related to your account.

- Modifying or Deleting Your Data: If you’d like to review, change, or request the deletion of your personal information, just reach out to us at support@fleengo.com . While we’ll do our best to accommodate your request, certain circumstances may prevent full modification or deletion of your data.

- Control Over Cookies and Tracking: Not a fan of cookies? You can manage or block cookies through your browser’s settings. Options typically include: (i) receiving a notification before a cookie is accepted, (ii) disabling existing cookies, or (iii) automatically rejecting cookies altogether. Keep in mind that blocking cookies on one device or browser doesn’t automatically apply to others—you’ll need to adjust settings for each one. Additionally, many email apps allow you to block the automatic download of images, which can help limit tracking technologies.

At Fleengo^TM, protecting children is a priority. We do not knowingly gather or process personal information from individuals under the age of 18. If you believe a minor has shared their details with us, please reach out promptly so we can remove the information and take appropriate action.

Fleengo^TM may provide links to external websites or services for your convenience, but we are not responsible for how these third parties handle your data. We encourage users to carefully review the privacy policies of any external platforms they visit through our Services to understand how their information may be used.

Some states, like Nevada, offer additional privacy rights for residents. While Fleengo^TM does not currently sell personal information, we respect and adhere to any opt-out requests or specific regulations required under applicable state laws.

Fleengo’s Privacy Policy may be updated from time to time to reflect new practices or regulatory requirements. Any revisions will be clearly highlighted, and significant changes will be communicated to you via official channels, such as email or in-app notifications.

If you have questions, feedback, or concerns about this Privacy Policy, we’re here to help! Don’t hesitate to get in touch by emailing us at support@fleengo.com, and we’ll respond as quickly as possible.